Ocean Computers now offers Instant Assist ™
Download Instant Assist
If you are having problems with viruses,operating system errors or other computer issues,now you have the capability to connect to our technician and watch as your computer is repaired over the Internet!
We provide instant on-demand remote support to anyone in the world,without pre-installed software.
With Instant Assist,you can start a session in just 60 seconds. Easily connect to an Ocean Computers Technician so we can solve problems fast!
- Simplify the support process for your team and end users
- Quickly and securely provide access,so a technician can view and fix your PC
- Reduce costs and improve productivity –minimise on-site visits
- Support any time,even if users are away from their computers
- Privacy: You control the session and have the ability to disconnect if needed.
- Operating Systems: Windows XP,Windows Vista &Windows 7
Call (410) 641-0626 for more information on how to get started.
Instructions:
- Call (410) 641-0626 to talk with a technician
- The technician will ask you to click the button below to begin the session
- When you see the following boxes,click “Run”.
Click Run
Click Run
That’s It! Watch as the technician fixes your computer from the privacy of your home or office.